Question 1

What platform are your website templates built for?

Accepted Answer

We design and build website templates for the Wix Platform.

Question 2

What do I get after purchase?

Accepted Answer

Within minutes of purchase, you will receive an email with access to step-by-step video instructions that will show you how to prep for your Wix Template. While you prep, our team will be working to deliver your new Squarespace Template directly to your Wix account within 48 hours of your purchase.

Question 3

What if I'm not a 'techie' person? Is that a problem?

Accepted Answer

Not at all! We've designed these to be user friendly for the average person--our tutorials use normal language (no techie lingo here) and we've found that most people can finish the setup within hours.

Question 4

Can I add a shop to my website?

Accepted Answer

Yep! The great thing about Wix is you can add e-commerce store to any WIx design. You can also incorporate elements from other pages of the design you choose to your e-commerce page to make your brand, website, and shop cohesive. We're confident you'll be able to get that going after you complete the implementation. As you customize the site from our videos you'll be more and more confident in WIx and get the hang of it!

Question 5

Can I use my own logo in your templates?

Accepted Answer

Absolutely! We want your website to represent your brand! All the designs are built so that you can insert your existing logo, make a new one with Squarespace's built-in logo maker, or use the template's logo as a base design.

Question 6

Do I need to purchase anything additional?

Accepted Answer

No! All you will need is a Free Wix account that you can register with your email of choice.

Question 7

Can I customize the designs to match my brand?

Accepted Answer

The designs can be used as-is or you can customize further to make something even more unique to you. The video tutorials show how to edit every part of your site, so feel free to experiment and get wild!

Question 8

What if I already have a Wix website?

Accepted Answer

If you already have a Squarespace website, we recommend copying and pasting any existing content into your new GoLive Squarespace Template. However, if you have A LOT of blog posts you'd like to save, contact us before purchasing.

Question 9

Do I need Photoshop to edit any design elements?

Accepted Answer

Most of our website templates do NOT require photoshop. However, a select few design require the use of Photoshop to edit a few graphics on the design. Please refer to the individual shop pages to see if the design you like requires Photoshop.

Question 10

Do I need to know code or have on 'developer mode'?

Accepted Answer

Nope! We worked really hard to make these as user-friendly as possible. Each design comes with step-by-step video instructions to create the design in your Squarespace account using the built-in style editor.

Question 11

Doesn't Wix have free templates?

Accepted Answer

Yes, they do. However, people choose our website custom premium templates because they don't want their website to look like the other Wix websites out there. They get a custom look without the hefty price tag.

Question 12

What is your refund policy?

Accepted Answer

Because of the digital nature of our products, they cannot be returned and are non-refundable. Please email us if you have any specific questions about this before you make a purchase: info@heirbrands.com

Sasha Q - Wix Premium Template

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